Note : Refund is not applicable to any dresses purchased at ROOHANIYAT in any case except the damaged product or wrong product sent to you. Please email us at email@example.com or call at +8560904132. If the Order Id is missing the exchange will not be accepted.
PLEASE DO NOT FORGET TO MENTION YOUR ORDER ID.
Any product that need to be exchanged, should be sent back to us. We do not provide reverse pickups & the second
round shipping is half paid by customer as mentioned above.
If a product is wrongly delivered to you, please send it back to us as we don’t have reverse pick up facility, we will refund your courier charges. 6-8% Color difference depends on the screen resolution and lights, please don’t expect an exchange or return for the same.
For deliveries outside India, customs duties and local taxes must be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country. Taxes and duties are included in the price of the product listed on the Website, for deliveries in India. Please do put in the note and the shipment copy/bill copy which is there on the parcel. Kindly send the bill copy with the product sent for exchange.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it. It must also be in the original packaging. Fabrics are as delicate as they are rare. Any item not in its original condition, is damaged or missing parts for reasons not due to our error- Any item that is returned more than 7 days after delivery.
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